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Halstead boiler service mode

How to put a Halstead boiler into service mode, so it holds maximum or minimum rate while you take combustion readings. 10 models from 5 Halstead installation and servicing manuals, each step with the page it came from.

Grouped by manual: one manual usually covers a range of outputs. The CO₂ figures are the manual's own. Set and check them with a calibrated analyser, never by eye.

CLUB HE 18

Covers: Club HE 18

GC 41-260-20

Entering Service Mode

  1. Turn the control knob fully clockwise to 'SERVICE'.
  2. The LED display will show a flashing 'C'.
  3. The boiler will fire continuously at minimum input.
  4. To increase output to maximum: turn control knob back on and return to Service within two seconds.

From the installation and servicing manual, page 24.

THIS BOILER IS FACTORY SET, SO THAT NO COMBUSTION OR GAS INLET RATE CHECK IS REQUIRED. HOWEVER IF THE APPLIANCE FAILS TO OPERATE CORRECTLY CONTACT THE HALSTEAD BOILERS LTD SERVICE HELPLINE: 01926 834834. (page 23)

Eden CBX 38 (Combi)

Covers: Eden CBX 24, Eden CBX 38, Eden CBX/SBX, Eden SBX 30

GC 41-260-13, 41-260-16, 47-260-05, 47-260-07, 47-260-14, 47-260-15

Entering Service Mode (Min Rate)

  1. Turn the CH knob fully clockwise past the maximum temperature mark to 'Service mode'.
  2. The two CH lights (3 & 4) will flash continuously - the boiler is now running at minimum rate.

From manual 751030, page 46.

Forcing Maximum Rate in Service Mode

  1. Place the boiler into 'Service mode' by turning the CH knob fully clockwise past the maximum temperature mark.
  2. Now turn the CH knob to the 12 o'clock position and then back fully clockwise into 'Service mode' within 3 seconds.
  3. The boiler will now run at maximum gas rate for 10 minutes.

From manual 751030, page 46.

ModelGasCO₂ max rateCO₂ min rateCO max
Eden CBX 24Natural gas8.9%8.5%150 ppm
Eden CBX 38Natural gas9.2%8.2%150 ppm
Eden CBX 38LPG10.3%9.4%240 ppm
Eden CBX/SBXNatural gas9.6%9.2%150 ppm
Eden CBX/SBXLPG11.0%10.3%240 ppm
Eden SBX 30Natural gas9.0%8.7%150 ppm

CO₂ and CO from manual 751030, page 8. Check against the data badge.

The gas control valve is factory set and sealed and is not adjustable. If the gas control valve is changed, then when the appliance is running, the flue gas CO2 should be measured, and compared to the values stated in Performance Data, section 2.2. If the measured value does not correspond to the Performance Data, then contact: Halstead Boilers Ltd. Service Help line: 0844 371 1111. (page 27)

Eden VBX 30 (Regular)

Covers: Eden VBX 18, Eden VBX 30

GC 41-260-14, 41-260-15, 41-260-17, 41-260-18

Entering Service Mode

  1. The appliance enters the SERVICE mode by turning the control knob fully clockwise (past the horizontal maximum temperature mark, approximately the 5 o'clock position).
  2. The LED displays a flashing 'H.'. In this mode the appliance runs at the minimum CH output.

From the installation and servicing manual, page 22.

Forcing Maximum and Minimum Rate in Service Mode

  1. To set the boiler into Service Mode at Minimum rate: Set the control knob clockwise until it stops in approximately the 5 o'clock position. The digital display will show a flashing 'H'.
  2. For Service Mode at Maximum rate: First set the boiler to minimum rate, then turn the CH control knob back to normal operation mode and within 3 seconds back to 'Service mode'. The fan speed will increase to Maximum rate.

From the installation and servicing manual, page 34.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.2% ± 0.3 case on / 0.2 case off8.9% ± 0.1–
LPG10.7% ± 0.3 case on / 0.2 case off10.0% ± 0.1–

CO₂ and CO from the installation and servicing manual, page 5. Check against the data badge.

The gas control valve is factory set and sealed and is not adjustable. If the gas control valve is changed, then when the appliance is running, the flue gas CO2 should be measured and compared to the values stated in Performance Data. (page 31)

Halstead Ace

Covers: Ace 100

Service Mode / Gas Setting Procedure

  1. Connect manometer to burner pressure test point.
  2. Turn Main Switch to Heating & Water mode and temp knobs to high.
  3. Minimum Heat Input: Open DHW tap fully, turn potentiometer P3 (min CH set point) to minimum (clockwise). Set valve stop to 1.3 mbar.
  4. Maximum Hot Water Heat Input: Turn potentiometer P3 to max (fully anti-clockwise). Set valve stop to 9.7 mbar.
  5. If necessary to reset after ignition lockout, turn main switch to 'Reset' (spring return).

From manual HB 8-00-750870, page 21.

The DHW burner pressure is factory set and should not require adjusting. If the burner pressure is low, check that the appliance has not started to modulate. (page 21)

Halstead Ace HE Series

Covers: Ace HE 24, Ace HE 30

GC 47-333-19, 47-333-20

Enter Service Mode

  1. Turn the control knob to 'SERVICE' (full clockwise).
  2. The LED displays a flashing 'C' to indicate the boiler is in Service Mode and runs at minimum CH output.

From manual 751094, page 23.

Force Maximum Rate in Service Mode

  1. To increase the output to maximum, turn the control knob back on and return to Service within two seconds.

From manual 751094, page 23.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.0% ± 0.28.6% ± 0.3–

CO₂ and CO from manual 751094, page 5. Check against the data badge.

THIS BOILER IS FACTORY SET, SO THAT NO COMBUSTION OR GAS INLET RATE CHECK IS REQUIRED. HOWEVER IF THE APPLIANCE FAILS TO OPERATE CORRECTLY CONTACT THE HALSTEAD BOILERS LTD SERVICE HELPLINE: 01926 834834. IF A COMBUSTION & GAS INLET RATE CHECK IS TO BE CARRIED OUT THEN REFER TO SECTION 6.1 (page 22)

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Common questions

Is service mode the same as chimney sweep mode?

Yes, in practice. Makers use different names for the same function: service mode, chimney sweep mode, test mode, calibration mode, check programme. Each one holds the burner at a fixed rate, usually maximum then minimum, so you can take a stable combustion reading.

Can I adjust the gas valve while it's in service mode?

Only where the manual gives an adjustment procedure, and only with an analyser in the flue. Many current boilers are set at the factory and the manual says not to touch the gas valve. Where a manual says that, it is shown with the procedure above.

Other makers

AlphaAristonAtagBaxiBiasiChaffoteauxFerroliGlow-wormHeatlineIdealIntergasJohnson StarleyKestonMainPottertonRemehaSimeVaillantViessmannVokeraWorcester Bosch

Service mode and combustion checks are work for a competent, Gas Safe registered engineer. These procedures are taken from the manufacturers' manuals and inform your judgement; they don't replace it. Always work to the manual for the exact appliance, its data badge and the current standards.