Service mode › Sime

Sime boiler service mode

How to put a Sime boiler into service mode, so it holds maximum or minimum rate while you take combustion readings. 48 models from 15 Sime installation and servicing manuals, each step with the page it came from.

Grouped by manual: one manual usually covers a range of outputs. The CO₂ figures are the manual's own. Set and check them with a calibrated analyser, never by eye.

BRAVA DGT HE / MURELLE PRO HE R ErP

Covers: Murelle Pro HE System R

GC 41-283-39, 41-283-40

Chimney Sweep (Service Mode) Activation

  1. remove the screws (3) securing the control panel (4)
  2. move the panel (4) upwards (a) but keeping it in the side guides (5) to the end of travel
  3. bring it forwards and down (b) until it is horizontal
  4. isolate the gas cock
  5. loosen the screw of the mains pressure point (6) and connect a pressure gauge
  6. open the gas cock
  7. power the boiler by setting the main switch to ON
  8. press the button twice until WINTER mode has been selected
  9. press and hold down the buttons OK and + at the same time for approximately 10 seconds until the message Hi appears on the display together with the flashing symbols and
  10. press the button + to make the boiler operate at maximum power Hi and check that the mains gas pressure value on the pressure gauge is correct
  11. press the button - to make the boiler operate at minimum power Lo
  12. take the combustion data reading
  13. press the button to exit the Chimney sweep Procedure (symbol shown in the manual, see the page)
  14. disconnect the pressure gauge, carefully close the pressure point (6) and test for gas tightness

From manual Cod. 6316191, page 35.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.0%9.0%350 ppm
LPG10.0%10.0%350 ppm

CO₂ and CO from manual Cod. 6316191, page 15, 59. Check against the data badge.

The air gas ratio valve is factory-set and must not be adjusted DURING COMMISSIONING unless this action is recommended after discussions with SIME LTD. (page 59)

Brava Slim HE R

Covers: Brava Slim HE System

Chimney Sweep Function

  1. Select SUMMER mode by pressing button y once.
  2. Press and hold buttons < and > simultaneously for approx. 10 seconds until 'Hi' appears with flashing l and n.
  3. Press button > for max power (Hi).
  4. Press button < for min power (Lo).
  5. Function lasts 15 minutes or exit by pressing button y.

From manual 6322891A, page 35.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.0%9.0%–
LPG10.0%10.0%–

CO₂ and CO from manual 6322891A, page 17. Check against the data badge.

Dewy 30/130 HE FS

Covers: Dewy 30/130 HE FS

GC 47-283-05

Chimney Sweep Function (Combustion Verification)

  1. Turn the selector and stop on the position (Chimney symbol) until the orange led (Chimney symbol) starts to flash intermittently.
  2. Boiler will function in heating mode at maximum power, switching off at 80°C and restarting at 70°C.
  3. Ensure radiator valves or zone valves are open.
  4. Function automatically deactivates after about 15 minutes.
  5. To exit, switch off by placing the selector on (OFF) position, then return to desired function.

From manual Cod. 3810009/505, page 26.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.3%9.2%27 ppm
LPG10.3%10.1%27 ppm

CO₂ and CO from manual Cod. 3810009/505, page 7. Check against the data badge.

Ecomfort

Covers: Ecomfort HE Combi, Ecomfort System 25 HE

GC 41-283-04, 47-283-04, 47-283-06, 47-719-25

Enter Chimney Sweep Mode

  1. turn the selector and stop on the position (flame symbol) until the green/orange led starts to flash intermittently
  2. after verifying the combustion the boiler should be switched off by placing the selector on the OFF position
  3. return the selector to the desired function

From manual Cod. 6272272C, page 20.

The gas valve is factory set. These pressures correspond to the values given in Table 6. Consequently they must not be altered, except when switching gas supply type. (page 18)

ECOMFORT PLUS

Covers: Ecomfort Plus HE

GC 41-283-10, 47-283-13

Chimney Sweep Function

  1. Turn the selector and stop on the position [🔍] until the green/orange led starts to flash intermittently.

From manual Cod. 6272249A, page 23.

Format B

Covers: Format B Combi

GC 47-283-07, 47-283-08

Chimney Sweep Function

  1. Turn the selector and stop on the position (☁) until the green/orange led starts to flash intermittently
  2. Boiler functions at maximum power, switching off at 80°C and restarting at 70°C
  3. Function auto-deactivates after 15 minutes or when hot water demand is satisfied
  4. Switch selector to OFF to exit

From manual 3820086/293, page 21.

The boiler is supplied with the gas valve factory set. If it is necessary to adjust the D.H.W. burner pressure the method is described in section 8.6. (page )

Format C

Covers: Format C Combi

GC 47-719-12, 47-719-13, 47-719-21

Chimney Sweep Function (Combustion Analysis)

  1. Turn the selector and stop on the position (flame symbol) until the green/orange led starts to flash intermittently.
  2. Boiler will function in heating mode at maximum power, switching off at 80°C and restarting at 70°C.
  3. To exit, switch off by placing the selector on the OFF position, then return to desired function.
  4. Function automatically deactivates after about 15 minutes.

From manual Cod. 6272251B, page 22.

The D.H.W. burner pressure is factory set and should not require adjusting. If the burner pressure is low, check that the appliance has not begun to modulate. (page 19)

FORMAT DGT HE

Covers: Ecomfort Plus 25 HE-EV Combi, Ecomfort Plus 30 HE-EV Combi, Format DGT HE 30 Combi, Format DGT HE 35 Combi, Meridian HE 25, Meridian HE 30, Metropolis DGT 25 BF, Planet Dewy BFR

GC 41-283-03, 41-283-11, 47-283-22, 47-283-25, 47-283-26, 47-283-30, 47-283-31, 47-283-32, 47-283-33, 47-283-44, 47-283-45

Enter Chimney Sweep (Service Mode)

  1. Press the − button and the + button at the same time for 5 seconds. Chimney sweep mode (Lo) will appear on the display and the boiler will work at minimum power.
  2. Press the + button to raise the boiler to maximum power (Hi).

From manual 199838, page 25.

Force Max & Min Rate in Service Mode

  1. Press buttons – and + at the same time for 5 seconds. Chimney sweep mode (Lo) will appear on the display and the boiler will work at minimum power.
  2. Press button + to raise the boiler to maximum power (Hi).
  3. Determine the CO2 values at max power stated in the table; if required, adjust using the capacity step (5, fig. 16).
  4. Press button – to bring the boiler to minimum power (Lo).
  5. Determine the CO2 values at min power stated in the table; if required, adjust using the OFF‑SET adjustment screw (6, fig. 16).
  6. Press buttons – and + several times to verify the pressures; if necessary, make the appropriate corrections.
  7. Press button (power symbol) to exit the function.

From manual 199838, page 25.

Exit Service Mode

  1. Press the key of the control panel to exit the chimney sweep function.

From manual 199838, page 27.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.0% ± 0,39.0% ± 0,3–
LPG10.0% ± 0,310.0% ± 0,3–

CO₂ and CO from manual 199838, page 7, 25. Check against the data badge.

The combustion for this appliance has been checked, adjusted and preset at the factory for operation on the gas type defined on the appliance data plate. (page 28)

Format HE

Covers: Format HE Combi

GC 47-719-22, 47-719-27

Chimney Sweep Function

  1. To carry out the verification of combustion in the boiler turn the selector and stop on the position (flame/chimney-sweep icon) until the green/orange led starts to flash intermittently.
  2. From that moment the boiler will start functioning in heating mode at the maximum power, with switching off at 80°C and restarting at 70°C.
  3. Before activating the chimney sweep function make sure that the radiator valves or eventual zone valves are open.
  4. The test may be carried out also during hot-water service functioning.
  5. To do so is enough, after having activated the chimney sweep function, to take some hot water from one or more cocks.
  6. Even in this condition the boiler functions at the maximum temperature always with the primary controlled between 80°C and 70°C.

From manual Cod. 6274232B, page 17.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.0%9.0%–
LPG10.0%9.9%–

CO₂ and CO from manual Cod. 6274232B, page 4. Check against the data badge.

MURELLE ELITE HE 30-35-35 T

Covers: Murelle Elite HE 30, Murelle Elite HE 35, Murelle Elite HE 35T System

GC 41-283-43, 47-283-55, 47-283-56

Enter Chimney Sweep Function (Service Mode)

  1. Press and hold the Chimney sweep button for a few seconds.
  2. The Chimney sweep icon will illuminate.
  3. The boiler will ignite and continue for 15 minutes in heating mode.
  4. The burner will turn off at 80 degrees and reignite at 70 degrees.
  5. To carry out the test in D.H.W. mode, turn on a D.H.W. tap after activating Chimney sweep.
  6. If the + and - keys are pressed during the 15 minutes, the boiler will be brought respectively to max and min output.

From manual 6322736, page 30.

Exit Chimney Sweep Function

  1. The chimney sweep function will automatically cancel after 15 minutes.
  2. Alternatively, press the chimney sweep button again to quit.

From manual 6322736, page 30.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.0% ± 0,39.0% ± 0,3350 ppm
LPG10.0% ± 0,310.0% ± 0,3350 ppm

CO₂ and CO from manual 6322736, page 7. Check against the data badge.

The gas valve is factory set and should require no adjustment. The combustion for this appliance has been checked, adjusted and preset at the factory for operation on the gas type specified on the appliance data plate. (page 33)

MURELLE EV HE

Covers: Murelle EV HE 25 Combi, Murelle EV HE 25 System, Murelle EV HE 30 Combi, Murelle EV HE 30 System, Murelle EV HE 30 T System, Murelle EV HE 35 Combi, Murelle EV HE 35 System, Murelle EV HE 35 T System

GC 41-283-19, 41-283-20, 41-283-21, 41-283-22, 41-283-23, 47-283-17, 47-283-18, 47-283-19

Chimney Sweep / Service Mode (CO2 Check)

  1. Press and hold the chimney sweep button for a few seconds until the chimney sweep icon illuminates.
  2. The boiler will ignite and continue for 15 minutes in heating mode.
  3. If the increase and decrease keys are pressed during the 15 minutes, the boiler will be brought respectively to max and min output.
  4. To test in D.H.W. mode, turn on a D.H.W. tap after activating the chimney sweep function; the boiler will operate at maximum power with the D.H.W. circuit kept between 60 degrees and 50 degrees.
  5. The chimney sweep function will automatically cancel after 15 minutes or if the chimney sweep button is pressed again.

From manual Cod. 6316194, page 30.

ModelGasCO₂ max rateCO₂ min rateCO max
Murelle EV HE 25 Combi, Murelle EV HE 25 System, Murelle EV HE 30 Combi, Murelle EV HE 30 System, Murelle EV HE 30 T System, Murelle EV HE 35 Combi, Murelle EV HE 35 SystemNatural gas9.0% ± 0,39.0% ± 0,3–
Murelle EV HE 25 Combi, Murelle EV HE 25 System, Murelle EV HE 30 Combi, Murelle EV HE 30 System, Murelle EV HE 30 T System, Murelle EV HE 35 Combi, Murelle EV HE 35 SystemLPG10.0% ± 0,310.0% ± 0,3–
Murelle EV HE 35 T SystemNatural gas9.0% ± 0,39.0% ± 0,3–

CO₂ and CO from manual Cod. 6316194, page 7, 29. Check against the data badge.

The combustion for this appliance has been checked, adjusted and preset at the factory for operation on the gas type specified on the appliance data plate. (page 33)

Murelle HE / Murelle System HE

Covers: Murelle HE Combi with Cylinder, Murelle System HE 12, Murelle System HE 20, Murelle System HE 25, Murelle System HE 30, Murelle System HE 35

GC 41-283-05, 41-283-06, 41-283-07, 41-283-08, 41-283-09, 47-283-10, 47-283-11, 47-283-12

Enter Chimney Sweep Function (Service Mode)

  1. Press the Chimney sweep button for a few seconds, the Chimney sweep icon will illuminate.
  2. The boiler will ignite and continue for 15 minutes in heating mode.

From manual Cod. 6274264A, page 26.

Force Max & Min Rate in Service Mode

  1. After activating the chimney sweep function, press the and keys during the 15 minutes to bring the boiler respectively to max and min output.

From manual Cod. 6274264A, page 27.

Exit Service Mode

  1. The chimney sweep function will automatically cancel after 15 minutes or if the chimney sweep button is pressed again.

From manual Cod. 6274264A, page 27.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.0% ± 0.39.0% ± 0.3–
LPG10.0% ± 0.310.0% ± 0.3–

CO₂ and CO from manual Cod. 6274264A, page 6. Check against the data badge.

The gas valve is factory set and should require no adjustment. Refer to section 4.3.2 'Calibrating the gas valve', to conduct a confirmation check. (page 30)

MURELLE HR 35 R (M)

Covers: Murelle HE 35 R, Murelle HE 35 R M

GC 41-283-29, 41-283-30

Enter Chimney Sweep Mode

  1. Press the installer's key for 3 seconds to activate the chimney sweep function.
  2. The function will continue for 15 minutes, starting the boiler in heating mode at maximum power.

From manual 6316160A, page 37.

Exit Chimney Sweep Mode

  1. The chimney sweep function will automatically switch off after 15 minutes or when the chimney sweep key is pressed again.

From manual 6316160A, page 38.

Force Max and Min Rate (Combustion Settings)

  1. Press and hold the button down for a few seconds.
  2. Identify CO2 values at max power by adjusting the shutter (5 in fig. 16). Max power targets: G20 9.3 ±0.2 %, G31 10.2 ±0.3 %.
  3. Identify CO2 values at min power by adjusting the OFF-SET regulation screw (6 in fig. 16). Min power targets: G20 8.4 ±0.2 %, G31 10.0 ±0.3 %.
  4. Press the button once more to quit the function.

From manual 6316160A, page 36.

GasCO₂ max rateCO₂ min rateCO max
Natural gas9.3% ± 0.28.4% ± 0.2–
LPG10.2% ± 0.310.0% ± 0.3–

CO₂ and CO from manual 6316160A, page 36. Check against the data badge.

Murelle Pro HE 20 R MkII / 30 R MkII

Covers: 8112270, Brava DGT HE 25, Brava DGT HE 35, Giulia Combi 30, Murelle One HE 25, Murelle One HE 25 8115010, Murelle One HE 30, Murelle One HE 30 8115012, Murelle Pro HE 20 R MkII, Murelle Pro HE 30 R MkII, Murelle Pro HE Combi

GC 41-283-42, 41-283-61, 41-283-62, 47-283-38, 47-283-40, 47-283-49, 47-283-50, 47-283-52, 47-283-79, 47-283-89, 47-283-93, 81-150-10, 81-150-12

Chimney Sweep Function (Force Max / Min Rate)

  1. open the gas cock
  2. power the boiler by setting the main switch to "ON"
  3. press the button power-icon twice until "WINTER" mode snowflake-icon has been selected
  4. press and hold down the buttons OK and + at the same time for approximately 10 seconds until the message "Hi" appears on the display together with the flashing symbols sun-icon and snowflake-icon
  5. press the button + to make the boiler operate at maximum power "Hi" and check that the mains gas pressure value on the pressure gauge is correct.
  6. press the button - to make the boiler operate at minimum power "Lo". The message "Lo" will appear on the display together with the flashing symbols sun-icon and snowflake-icon
  7. press the button power-icon to exit the "Chimney sweep Procedure". The boiler water delivery temperature will appear on the display
  8. disconnect the pressure gauge, carefully close the pressure point (6) and test for gas tightness. Now conduct a flue gas analysis as detailed in APPENDIX 2
  9. ensure the required information is recorded in the Gas Boiler-er System Commissioning Checklist( Benchmark).

From manual 6316191, page 36.

Entering Parameter Menu (Installer tS)

  1. from the selected mode (eg. WINTER)
  2. press the buttons - and OK (approximately 5 seconds) at the same time until "tS" (installer) appears on the 2 digits of the display which alternate with "0.1" (parameter number) and a "2" (set value)

From manual 6316191, page 34.

ModelGasCO₂ max rateCO₂ min rateCO max
Giulia Combi 30Natural gas9.3% ± 0,29.0% ± 0,2–
Giulia Combi 30LPG10.2% ± 0,210.0% ± 0,2–
8112270, Brava DGT HE 25, Murelle Pro HE 20 R MkII, Murelle Pro HE 30 R MkII, Murelle Pro HE CombiNatural gas9.0%9.0%350 ppm
8112270, Brava DGT HE 25, Murelle Pro HE 20 R MkII, Murelle Pro HE 30 R MkII, Murelle Pro HE CombiLPG10.0%10.0%350 ppm
Murelle One HE 25, Murelle One HE 25 8115010, Murelle One HE 30, Murelle One HE 30 8115012Natural gas9.0%9.0%350 ppm
Murelle One HE 25, Murelle One HE 25 8115010, Murelle One HE 30, Murelle One HE 30 8115012LPG10.5%10.5%350 ppm

CO₂ and CO from manual 6316191, page 14, 19, 67. Check against the data badge.

The air gas ratio valve is factory-set and must not be adjusted DURING COMMISSIONING unless this action is recommended after discussions with SIME LTD. (page 65)

Planet Super 4 W.M.

Covers: Planet Super 4 WM

GC 47-719-16

Chimney Sweep Function

  1. To activate this level of service or parameterising press buttons up-arrow and down-arrow least 5 seconds.
  2. This will activate the parameterising level. Then use the same arrow buttons to select the individual input lines and adjust the values with - or +.

From manual Cod. 6274227, page 14.

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Common questions

Is service mode the same as chimney sweep mode?

Yes, in practice. Makers use different names for the same function: service mode, chimney sweep mode, test mode, calibration mode, check programme. Each one holds the burner at a fixed rate, usually maximum then minimum, so you can take a stable combustion reading.

Can I adjust the gas valve while it's in service mode?

Only where the manual gives an adjustment procedure, and only with an analyser in the flue. Many current boilers are set at the factory and the manual says not to touch the gas valve. Where a manual says that, it is shown with the procedure above.

Other makers

AlphaAristonAtagBaxiBiasiChaffoteauxFerroliGlow-wormHalsteadHeatlineIdealIntergasJohnson StarleyKestonMainPottertonRemehaVaillantViessmannVokeraWorcester Bosch

Service mode and combustion checks are work for a competent, Gas Safe registered engineer. These procedures are taken from the manufacturers' manuals and inform your judgement; they don't replace it. Always work to the manual for the exact appliance, its data badge and the current standards.